Refunds & Returns Policy

 

Returns & Refunds ✶

At Offline Phone Cases, every item is made with care and designed to bring a little extra sparkle to your everyday ✨

We currently do not accept returns or exchanges.

If your order arrives damaged or there is an issue with your item, please contact us within 7 days of delivery at:
contact.offlinecases@gmail.com

Please include:
• your order number
• photos of the issue
• a brief description

We’ll always do our best to make it right ♡

Please note:
• colors may vary slightly due to screen settings
• rhinestones and embellishments should be handled gently
• all sales are final once orders are placed

Thank you for shopping small ✶